Terms of Use

These Terms of Use are the agreement between you and Pedro Vicente ("we", "us"), based in Toronto, Canada, covering the Mole World game on iOS and in the browser. By creating an account or playing, you agree to them. If you do not agree, do not use Mole World.

1. Who Can Play

You must be at least 13 years old to create an account. Mole World includes live chat with other players. If you are under the age of majority where you live, you should review these terms with a parent or guardian.

2. Your Account

• You are responsible for keeping your password secret and for everything that happens under your account.
• One person per account. Do not share, sell, or transfer your account.
• Do not impersonate another player, or choose a username that is offensive, misleading, or infringes someone else's rights.
• Tell us at [email protected] if you believe your account has been accessed by someone else.

3. Rules of Conduct

Specifically, you agree not to:

• Post or send content that is hateful, harassing, threatening, sexually explicit, violent, or discriminatory
• Bully, stalk, intimidate, or target any player, including with unwanted contact
• Sexualize minors in any way, or attempt to solicit personal information from a minor
• Share personal information — yours or anyone else's — including real names, addresses, phone numbers, or account credentials
• Spam, flood chat, advertise, or attempt to sell anything
• Evade the chat filter, a block, or a ban
• Cheat, exploit bugs, use bots or modified clients, or interfere with other players' experience
• Attack, overload, reverse engineer, or attempt to gain unauthorised access to the game or its servers
• Break any applicable law

4. Chat, Reporting and Moderation

Chat messages pass through an automatic filter that masks offensive language before other players see them. The filter is not perfect, so we also give you direct tools:

• Report — tap a player to open their card, then tap Report. The report reaches us with the player's name and where it happened.
• Block — tap a player, then tap Block. You immediately stop seeing their messages. Your blocked list follows your account across devices.

We review every report and act on it within 24 hours. Depending on what we find, we may issue a warning, remove content, suspend the account, ban it permanently, or block the offender's network address. Decisions are ours to make, and we may act on serious violations without prior warning.

We do not pre-screen everything players say, and we are not responsible for content created by other players. Report anything that breaks these rules.

5. In-Game Items and Currency

• Coins, gems, clothing, and furniture are part of the game. They are not real money and have no real-world value.
• Mole World has no in-app purchases. You cannot buy in-game currency or items with real money, and we will never ask you to.
• Items are licensed to you for use in the game, not owned by you. They cannot be traded, sold, or exchanged for anything outside the game.
• We may add, change, rebalance, or remove items and prices as the game develops.
• If your account is terminated or you delete it, any items and currency are lost and cannot be recovered or compensated.

6. Content You Create

Chat messages, your username, and your house layout are yours. By making them visible in the game you give us permission to display, transmit, and store them as needed to run Mole World. You confirm you have the right to post whatever you post. We may remove any content that breaks these terms.

7. Our Content

The Mole World game, its artwork, characters, audio, and code belong to us and are protected by copyright. You may not copy, redistribute, modify, or create derivative works from them without permission.

8. Availability

Mole World is an online game and needs a connection to our servers. We may change, suspend, or discontinue any part of it, including taking servers offline for maintenance or permanently, at any time and without liability to you. We do not promise the game will be uninterrupted or error-free, and progress may in rare cases be lost.

9. Suspension and Termination

We may suspend or terminate your account if you break these terms, if we are required to by law, or to protect other players. You may stop playing at any time and delete your account from the login screen — see Support for the steps. Deletion is permanent.

10. Disclaimers and Limitation of Liability

Mole World is provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost progress, items, or data. Nothing in these terms limits liability that cannot be limited by law, and some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

11. Apple

Apple is not a party to these terms and has no responsibility for Mole World. This agreement is between you and us only. Apple has no obligation to provide support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund any purchase price paid for the app; Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

12. Changes to These Terms

We may update these terms. The date at the top of this page shows the current version, and we will notify players in the game about significant changes. Continuing to play after a change means you accept the updated terms.

13. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of law rules. This does not remove any mandatory consumer protections you have where you live.

14. Contact

[email protected]

Pedro Vicente · Toronto, Ontario, Canada